We charge a flat rate of $15.70 except for 100cm x 100m backing rolls. We increase the flat rate without notifying our customers when Australia Post increases postage charges
Most of our orders weigh 1 – 3kg and our flat rate is based on what Australia Post charges us for 1 – 3kg.
We refund the difference if the freight costs less than the flat rate.
Special Delivery Instructions
If it is safe to do so and if you give us an instruction to leave goods at your door or somewhere safe (preferably where it is not visible from the street), we have options to find the best freight cost rate (either Courier or Post service).
For more details including refund amount, please visit Ordering page.
Please let us know if you don’t receive our tracking email. If you don’t immediately receive an email from us, you could check your junk mailbox, as sometimes legitimate mail finds its way there.