19th May 2022
Dear embroidery enthusiasts,
We’ve recently built a new website. If you are an existing customer, you will need to reset your password.
If you have a problem changing your password, please let us know straight away.
Navigating through our website
We’re always trying to improve. When building a new site, it was our top priority to make sure the browsing and ordering process is simple and easy to follow. We'd love you to let us know how you've found navigating through our website.
Many of our customer email kind words which always boost our morale.
Now with the new website, we’d love to add your words to our testimonial page. We’d be grateful if you could email us a short testimonial we can post on our website. We understand most of us are private. With your permission, we will use your first name only.
We sent a Price Increase notice on the 1st February 2022. However, some of you have advised that you haven’t received this notice. We always let our customers know one month before any price increase, so if you haven’t received your copy, please let us know.
Thanks very much for your continuing loyal support. Because of your support, we can continue to grow our business and provide you with the exceptional service we know you deserve.
Susie Paek and team at Marathon Australia Pty Ltd